Degraded performance

Incident Report for Root

Resolved

This incident has been resolved.

Posted Nov 26, 2019 - 15:43 SAST

Update

We are continuing to monitor for any further issues.

Posted Nov 26, 2019 - 12:33 SAST

Monitoring

The issue has been temporarily resolved and the platform is stable. We're closely monitoring performance whilst we're implementing a permanent solution. For the time being, certain search functionality has been disabled.

We'll keep updating progress here.

Posted Nov 26, 2019 - 09:43 SAST

Identified

We're experiencing degraded API performance. We've identified the issue and are busy implementing a fix.

We'll keep updating progress here.

Posted Nov 26, 2019 - 09:23 SAST

This incident affected: API and Dashboard.